Privacy Policy

Please read this Privacy Policy carefully. 365 Book Publishers (“we,” “our,” “us”) may update this policy from time to time. Any changes will be posted on our website, and by continuing to use our services, you agree to the updated terms.

Information We Collect

1. Information You Provide

When you interact with us (such as creating an account, submitting an order, uploading a manuscript, contacting support, or subscribing to updates), you may share:

  • Personal details: name, email address, mailing address, phone number, date of birth.

  • Payment details: billing information, payment methods.

  • Project details: manuscripts, drafts, or related files.

  • Account details: login credentials or authentication data.

2. Information We Collect Automatically

We may automatically collect:

  • Device details: IP address, browser type, device identifiers.

  • Usage data: pages visited, time spent, referring links, session details.

  • Location data: approximate location based on your IP.

  • Cookies & tracking tools: cookies, beacons, and similar technologies help us improve site functionality, personalize your experience, and deliver relevant services.

3. Information From Other Sources

We may combine your data with information from third-party services (e.g., chat tools, social logins) or public databases to provide better service.

How We Use Your Information

We use the information we collect to:

  • Deliver and improve our services.

  • • Process payments, orders, and project deliverables.

  • Communicate about updates, billing, project progress, and promotions (if you opt in).

  • Personalize your experience and recommendations.

  • Analyze site usage and trends.

  • Prevent fraud, ensure security, and comply with legal requirements.

  • Support research and the development of new features.

How We Share Your Information

We may share your information with:

  • Trusted service providers (payment processors, hosting, analytics, messaging).

  • Affiliated businesses or subsidiaries.

  • Legal authorities, when required by law.

  • Business transfers, such as a merger or acquisition.

We never sell or rent your personal information to third parties.

Cookies, Analytics & Advertising

We and our partners (such as Google Analytics) use cookies and tracking tools to analyze traffic, personalize content, and improve marketing.

You can manage cookies through your browser settings or opt-out tools (like Google Ads preferences). Please note: disabling cookies may affect some site features.

Data Retention

We keep personal data only as long as needed for the purposes described here (e.g., project completion, compliance, analytics, or dispute resolution).

Security

We use administrative, technical, and physical safeguards to protect your data. However, no online system is 100% secure, so we cannot guarantee absolute protection.

Communication Preferences

  • SMS & Email: You may opt in to receive updates, marketing, or service-related messages.

  • To stop receiving messages: reply STOP (SMS) or click unsubscribe (email).

  • Reply HELP or contact support for assistance.

  • Message frequency may vary (up to ~4 messages/week).

Children’s Privacy

Our services are not directed to anyone under 18. We do not knowingly collect information from minors. If we become aware of such a collection, we will delete the data promptly.

Third-Party Links

Our website may link to third-party websites. This Privacy Policy does not apply to those sites—we encourage you to review their privacy practices directly.

International Data Transfers

Your information may be stored and processed in the U.S. or other countries. By using our services, you consent to these transfers under this Privacy Policy.

Your Rights

Depending on your location (e.g., EU, UK, California), you may have the right to:

  • Access, correct, delete, or export your data.

  • Withdraw consent or object to certain processing.

  • File complaints with local data authorities.

To exercise these rights, contact us (verification may be required).

Updates to This Policy

If we make significant changes, we’ll update the “Effective Date” above. Continuing to use our services after changes means you accept the revised policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us.